Store Level > Payment Methods > Points Programs > Programs Tab

In this tab, you will set the value of the points and determine their appearance on the Storefront. Additionally, this is the section where you can include extra programs.

To activate points as a payment method you will need to click Accept in the Basic Settings section which will enable the additional fields. 

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Basic Settings

You will need to complete the following fields in this section:

• Points Display Name
• Points Value
• Show Dollar Symbol?
• Decimals
• Payment Tax

In order for the changes to be applied to the payment settings you will need to click the Save button. 

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Manage Programs

In this section you will want to add/delete points program(s) for your store.

Click the Add Points Program button to add a new program.

Click the Delete () icon to delete a program.

Note: Deleting the program does not automatically remove the points awarded to users in that program. As a result, the points may still be available to the users. To avoid this, you must manually remove all points to bring each user's balance to 0. Once this is done, you can proceed with deleting the program.

Commercio recommends running the Points Balance Report by Program before deleting the program to verify if any points need to be adjusted. If you have any questions or need assistance, please contact Commercio customer support at [e-mail] before proceeding with the deletion.

Once you have a points program set up you are ready to add users to that program. To do this you can either click Users in the navigation bar in the upper right corner, or by clicking the Save and Go to Next Step button in the bottom right corner of the screen.

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Multiple Points Programs

The system allows for multiple points programs to be created within a store, but only one points program should be active at a time. If multiple points programs are being used simultaneously it could cause issues with points calculations when the user checks out on the storefront. 

Best Practice - When setting up a new points program, ensure that any existing program has had all points either redeemed, expired, or reset to a zero balance before proceeding.

Updated July 31, 2025 20:12