Go to your store > Data > Imports > User Import > Click on “Download Import Template”
The requirements for the User Import to be successful are:
- Import Mode must always be 0.
- Email is mandatory.
- First and Last name are mandatory.
- Address information is optional.
Make sure when you finish to delete the 2nd row which is just an example user.
The password you input isn’t set in stone you can also change it later, or have the user use the Reset Password Link.
After you’ve finished filling out the User Import, Data -> Imports -> User Import -> Browse Files & Choose the User Import -> Click on “Validate and Complete”
Wait until you get an email that says your Users have been successfully imported.
Keep your User Import handy when doing a Points Import so that you can copy and paste the User info over.
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